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| Failed to Initialize Stone & Wire. Press Escape
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Hi folks -
I read studios2010 problem and it sounds like I have something similar.
I get to the startup screen and get “Failed to Initialize Stone & Wire. Press Escape.”
I have a student license and I might have a corrupted .db file. Just don’t know where .db files are on my computer.
Will post any info anyone needs to get this solved.
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Here’s what the shell log says when I try to start it up:
Jan 15 13:34:53 : Error acquiring host information for cpe-98-154-127-188: Unknown host.
Jan 15 13:34:53 : No servers are available for this framestore client.
Jan 15 13:34:53 : Error acquiring host information for cpe-98-154-127-188: Unknown host.
Jan 15 13:34:53 : No servers are available for this framestore client.
Jan 15 13:34:53 : Error initializing the framestore map; Please check sw_probed.
Jan 15 13:34:53 : Error - Cannot connect to Wire filesystem. at line 608, in /view/ta_Sunshine-ADLM_DLtools_MACOSX64_106/vobs/develop/src/libframestore/wireDevice.C
Jan 15 13:34:53 : ERROR: Failed to initialize Stone+Wire connection
Jan 15 13:34:53 : METADATA: Cannot find metadata for invalid framestore ID (0).
Jan 15 13:34:53 : Error acquiring host information for cpe-98-154-127-188: Unknown host.
Jan 15 13:34:53 : No servers are available for this framestore client.
Jan 15 13:34:53 :
Jan 15 13:34:53 : ---------------------------------------------------------------------------
Jan 15 13:34:53 :
Jan 15 13:34:54 : ---------------------------------------------------------------------------
Jan 15 13:34:54 : Autodesk(R) Smoke(R) Version 2011.SP5 P3962
Jan 15 13:34:54 : Autodesk and Smoke are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders.
Jan 15 13:34:54 : Autodesk reserves the right to alter product offerings and specifications at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. (C) 2010 Autodesk, Inc.
Jan 15 13:34:54 :
Jan 15 13:34:54 : BUILD DATE : Tuesday December 7 2010 12:55 EST
Jan 15 13:34:54 : EXEC DATE : Sat Jan 15 13:34:54 2011 - (1295127294)
Jan 15 13:34:54 : CONFIG : /usr/discreet/smoke_2011.SP5/cfg/init.cfg
Jan 15 13:34:54 : POINTER : Trying wacom
Jan 15 13:34:54 : AUDIO : Core Audio
Jan 15 13:34:54 : Executing command: /bin/sh /usr/discreet/smoke_2011.SP5/bin/platforminfo
Jan 15 13:34:54 : MENU : /usr/discreet/smoke_2011.SP5/menu/default.menu
Jan 15 13:34:54 : Using 2133x1200 offscreen UI rendering with physical screen size 1920x1080 (90.0% scale factor)
Jan 15 13:34:58 : POINTER : Initialising.
Jan 15 13:34:58 : POINTER : Initialising.
Jan 15 13:34:58 : POINTER : Initialising Wacom UD.
Jan 15 13:34:58 : POINTER : Initialising Wacom UD.
Jan 15 13:34:59 : GRAPHICS : Supported depths: 8, 10, 12, 16fp bits
Jan 15 13:35:01 : Error acquiring host information for cpe-98-154-127-188: Unknown host.
Jan 15 13:35:01 : No servers are available for this framestore client.
Jan 15 13:35:01 : Error acquiring host information for cpe-98-154-127-188: Unknown host.
Jan 15 13:35:01 : No servers are available for this framestore client.
Jan 15 13:35:01 : Error initializing the framestore map; Please check sw_probed.
Jan 15 13:35:01 : Error - Cannot connect to Wire filesystem. at line 608, in /view/ta_Sunshine-ADLM_Smoke_MACOSX64_106_ADLM/vobs/develop/src/libframestore/wireDevice.C
Jan 15 13:35:01 : ERROR: Failed to initialize Stone+Wire connection
Jan 15 13:35:01 : ERROR: VOLUMEMGT : Failed to initialize Stone+Wire connection.
Jan 15 13:35:01 : VOLUMEMGT : Failed to initialize Stone+Wire connection.
Jan 15 13:35:04 :
Jan 15 13:35:04 : Workstation: MacPro5,1
Jan 15 13:35:04 : CPU: 2 Quad-Core Intel Xeon @ 2.4 GHz, 8 cores
Jan 15 13:35:04 : RAM: 14 GB of RAM
Jan 15 13:35:04 : Graphics: ATI Radeon HD 5870 Driver:
Jan 15 13:35:04 : OS: Mac OS X 10.6.5 (10H574)
Jan 15 13:35:04 : Kernel: Darwin 10.5.0
Jan 15 13:35:04 :
Jan 15 13:35:10 : LOG : Uninitialising.
Jan 15 13:35:10 : VOLUMEMGT : Uninitialising.
Jan 15 13:35:10 : Uninitialising thread manager.
Jan 15 13:35:10 : Thread id = 1035366400 named=Replay Listener was not stopped by its owner.
Jan 15 13:35:10 : Thread id = 1034305536 named=RT Event Manager was not stopped by its owner.
Jan 15 13:35:10 : Uninitialising thread manager.
Jan 15 13:35:10 :
And here’s what the console messages says:
1/15/11 4:42:11 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:42:21 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17060]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:42:21 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17060]) Exited with exit code: 1
1/15/11 4:42:21 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:42:31 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17061]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:42:31 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17061]) Exited with exit code: 1
1/15/11 4:42:31 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:42:41 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17062]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:42:41 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17062]) Exited with exit code: 1
1/15/11 4:42:41 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:42:51 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17063]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:42:51 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17063]) Exited with exit code: 1
1/15/11 4:42:51 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:43:01 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17064]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:43:01 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17064]) Exited with exit code: 1
1/15/11 4:43:01 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:43:11 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17066]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:43:11 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17066]) Exited with exit code: 1
1/15/11 4:43:11 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:43:21 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17067]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:43:21 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17067]) Exited with exit code: 1
1/15/11 4:43:21 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:43:31 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17068]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:43:31 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17068]) Exited with exit code: 1
1/15/11 4:43:31 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:43:41 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17069]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:43:41 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17069]) Exited with exit code: 1
1/15/11 4:43:41 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy) Throttling respawn: Will start in 10 seconds
1/15/11 4:43:51 AM com.apple.launchd.peruser.501[361] (com.parallels.vm.prl_pcproxy[17070]) posix_spawn("/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd”, ...): No such file or directory
1/15/11 4:43:51 AM com.apple.l
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Hi
Judging from the error messages, you problem doesn’t seem to be related to the .db files, but rather to the framestore map file which is automatically configured when you install Smoke.
Is your Mac getting its IP address and/or hostname over DHCP?
Have you tried rebooting your Mac? It is highly recommended to do this after an IP or hostname change. Otherwise, Stone+Wire may output the type of errors you’re seeing.
Can you please open a terminal and post the output of the following commands?
cat /usr/discreet/sw/cfg/sw_framestore_map
cat /usr/discreet/sw/cfg/sw_storage.cfg
Thanks!
Robert.
_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support
http://www.facebook.com/AutodeskMECF
http://twitter.com/#!/AutodeskMECF
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Hi Robert -
Ok here’s what I got:
Last login: Mon Jan 17 16:39:08 on console
cpe-98-154-127-188:~ johnvenczel$ cat /usr/discreet/sw/cfg/sw_framestore_map
VERSION = 2.0
[FRAMESTORES]
FRAMESTORE=cpe-76-91-197-63 HADDR=localhost ID=1
[INTERFACES]
cpe-98-154-127-188:~ johnvenczel$ cat /usr/discreet/sw/cfg/sw_storage.cfg cat /usr/discreet/sw/cfg/sw_framestore_map
[Framestore]
# Framestore Unique Identifier
#
# Identify the framestore on the Wire network. This number must be different
# for any workstation on the same Wire network. Valid number are 1 thru 1023.
#
# This value is overwritten each time a StoneFS partition is sucessfully
# mounted and must be manually defined for StandardFS only configuration.
#
# This value has precedence over the ID defined in the sw_framestore_map
# configuration file.
#
ID=1
cat: cat: No such file or directory
VERSION = 2.0
[FRAMESTORES]
FRAMESTORE=cpe-76-91-197-63 HADDR=localhost ID=1
[INTERFACES]
cpe-98-154-127-188:~ johnvenczel$ cat /usr/discreet/sw/cfg/sw_storage.cfg
Author: jmvenczel
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| Replied: 17 January 2011 12:22 PM
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Hi Robert,
I also have this problem! Here is the result of the terminal entries..
APOLOGIES to jmvenczel for ‘jumping the queue’!!
I am desperate to get this working!
Last login: Thu Jan 20 13:15:23 on ttys000
iburst-41-213-73-192:~ Edit$ cat /usr/discreet/sw/cfg/sw_framestore_map
VERSION = 2.0
[FRAMESTORES]
FRAMESTORE=wbs-196-2-119-108 HADDR=localhost ID=108
[INTERFACES]
iburst-41-213-73-192:~ Edit$ cat /usr/discreet/sw/cfg/sw_storage.cfg
[Framestore]
# Framestore Unique Identifier
#
# Identify the framestore on the Wire network. This number must be different
# for any workstation on the same Wire network. Valid number are 1 thru 1023.
#
# This value is overwritten each time a StoneFS partition is sucessfully
# mounted and must be manually defined for StandardFS only configuration.
#
# This value has precedence over the ID defined in the sw_framestore_map
# configuration file.
#
ID=108
iburst-41-213-73-192:~ Edit$
Author: MarcusT
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| Replied: 19 January 2011 10:30 PM
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_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support
http://www.facebook.com/AutodeskMECF
http://twitter.com/#!/AutodeskMECF
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Hi guys.
Looks like the problem stems from the fact that your ISP gives your Mac a new hostname everytime your IP is renewed.
This confuses Stone+Wire and prevents Smoke from running.
The solution is to set a fixed hostname for your Mac.
Here’s how:
1. Open the Terminal from Applications/Utiltites, and type:
sudo scutil --set HostName <new host name>
2. Reboot your Mac.
Regards
Robert.
_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support
http://www.facebook.com/AutodeskMECF
http://twitter.com/#!/AutodeskMECF
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Hi Robert,
I’ve had the same problem as the guys but I’ve reset the hostname as you’ve noted and now Smoke can’t find the licence for the software.
Help!
Cheers,
Colin
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Hi Colin.
Please open the License Server Selector app from /Applications/Autodesk/Smoke Common Utilities and tell me what value do you see there. The correct value for a local server should be “127.0.0.1”
If the value is correctly set to 127.0.0.1, then open the Service Monitor app from the same folder and check that the license server is running.
If the value in the Selector is not correct, please let me know and I’ll give you guidance on how to fix it.
Regards
Robert.
_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support
http://www.facebook.com/AutodeskMECF
http://twitter.com/#!/AutodeskMECF
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Hi Robert,
Checked the local server value and it’s 127.0.0.1. When I restart the licence server, it starts (green light) for about 10 seconds and then stops again.
I’ve also checked the licence configurator too and the server is set to 127.0.0.1 on the first line of the script i.e. the server name part.
Thanks again,
Colin
Author: Colinmcd
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| Replied: 19 January 2012 08:51 PM
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Hi Colin.
Thanks for checking the IP.
Now let’s take a look at the log, maybe we find some clues as to what goes wrong:
Open the Terminal app from Applications / Utilities and type:
cat /var/log/autodesk/adlm_flexnetserver.log
This will display the contents of the license server log file. Take a look at it and let me know if you find any error messages.
Regards,
robert.
_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support
http://www.facebook.com/AutodeskMECF
http://twitter.com/#!/AutodeskMECF
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Hi Robert,
I’ve run the command that you’ve asked and came up with the following:
Starting vendor daemons ...
9:13:28 (lmgrd) Using vendor daemon port 2080 specified in license file
9:13:28 (lmgrd) Started adskflex (internet tcp_port 2080 pid 187)
9:13:28 (adskflex) Unable to initialize access to trusted storage: 1
9:13:28 (adskflex) FLEXnet Licensing version v11.9.0.3 build 90785 x64_mac10
9:13:29 (adskflex) Server started on 127.0.0.1 for:
9:13:29 (adskflex) 85738SMKMAC_F (consisting of: 85737SMKMAC_2012_0F
9:13:29 (adskflex) 85693SMKMAC_2011_0F)
9:13:29 (adskflex) 85737SMKMACWG_F (consisting of: 85737SMKMACWG_2012_0F)
9:13:29 (adskflex) 85737SMKMACBRN_F (consisting of: 85737SMKMACBRN_2012_0F
9:13:29 (adskflex) 85693SMKMACBRN_2011_0F)
9:13:29 (adskflex) 85738SMKMACWG1_F (consisting of: 85693SMKMACWG1_2011_0F)
9:13:29 (adskflex) 85738SMKMACWG2_F (consisting of: 85693SMKMACWG2_2011_0F)
9:13:29 (adskflex) EXTERNAL FILTERS are OFF
9:13:29 (adskflex) Vendor daemon can’t talk to lmgrd (License server machine is down or not responding. (-96,7:2 “No such file or directory"))
9:13:29 (adskflex) EXITING DUE TO SIGNAL 37 Exit reason 5
9:13:29 (lmgrd) adskflex exited with status 37 (Communications error)
9:13:29 (lmgrd) Since this is an unknown status, license server
9:13:29 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
9:13:29 (lmgrd) Using vendor daemon port 2080 specified in license file
9:13:29 (lmgrd) REStarted adskflex (internet tcp_port 2080 pid 189)
9:13:29 (adskflex) Unable to initialize access to trusted storage: 1
9:13:29 (adskflex) FLEXnet Licensing version v11.9.0.3 build 90785 x64_mac10
9:13:29 (adskflex) Server started on 127.0.0.1 for:
9:13:29 (adskflex) 85738SMKMAC_F (consisting of: 85737SMKMAC_2012_0F
9:13:29 (adskflex) 85693SMKMAC_2011_0F)
9:13:29 (adskflex) 85737SMKMACWG_F (consisting of: 85737SMKMACWG_2012_0F)
9:13:29 (adskflex) 85737SMKMACBRN_F (consisting of: 85737SMKMACBRN_2012_0F
9:13:29 (adskflex) 85693SMKMACBRN_2011_0F)
9:13:29 (adskflex) 85738SMKMACWG1_F (consisting of: 85693SMKMACWG1_2011_0F)
9:13:29 (adskflex) 85738SMKMACWG2_F (consisting of: 85693SMKMACWG2_2011_0F)
9:13:29 (adskflex) EXTERNAL FILTERS are OFF
9:13:29 (adskflex) Vendor daemon can’t talk to lmgrd (License server machine is down or not responding. (-96,7:2 “No such file or directory"))
9:13:29 (adskflex) EXITING DUE TO SIGNAL 37 Exit reason 5
9:13:29 (lmgrd) adskflex exited with status 37 (Communications error)
9:13:29 (lmgrd) Since this is an unknown status, license server
9:13:29 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
9:13:29 (lmgrd) Using vendor daemon port 2080 specified in license file
9:13:29 (lmgrd) REStarted adskflex (internet tcp_port 2080 pid 196)
9:13:29 (adskflex) Unable to initialize access to trusted storage: 1
9:13:29 (adskflex) FLEXnet Licensing version v11.9.0.3 build 90785 x64_mac10
There is a communications error (Status 37?) within the output file - does this help?
Thanks,
Colin
Author: Colinmcd
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| Replied: 22 January 2012 09:23 PM
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Not sure if you were able to get this fixed , but can you post the contents of /var/flexlm/autodesk.lic file , as well as /etc/hosts file , just curious to see why there is a “no such file or directory “ when adskflex starts .
-Regards
Sachin
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Hi Colin.
That’s an interesting error.
FlexLM documentation says that communication errors may occur when the components are not the same version. Did you install the current version of Smoke on top of an older installation? Maybe the license server components didn’t get updated properly. In this case, I would try reinstalling the latest version of Smoke.
Also, are you running any other software that uses FlexLM licensing? There have been cases of port conflicts.
Let’s also try another log file:
cat /var/log/Adlm.log
Regards,
Robert.
_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support
http://www.facebook.com/AutodeskMECF
http://twitter.com/#!/AutodeskMECF
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Hi Robert,
Sorry for the delay in replying, not been near my workstation fora couple of weeks.
I’ve tried the command and all that I get is “No such file or directory”. So, I’m now thinking of doing a clean re-install / install of the software. But before I do so, can you confirm if I should set my HostName to 127.0.0.1 or leave it as ‘macpro’ before I do the install (single network licence) and click the local workstation option on the install screen?
Thanks again,
Colin
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