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MB2012 issues
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  • avt5000
  • Posted: 13 April 2011 05:25 PM
  • Location: mexico city
  • Total Posts: 9
  • Joined: 07 September 2007 10:35 AM

hey everyone, i just use the new MB2012 and i got the next problems, when i use my wacom bamboo pen & touch the dialog boxes turn very slow and its imposible to use, but with the mouse all is ok,

the next is the video plane, i cant use any file, avi or mov the MB display this error, unsupported pixel format.

some one got same error



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you are a star!
intuos 3 is also very slow i nearly gave up on motionbuilder

Author: hoganburrows

Replied: 09 June 2011 10:44 PM  
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Hi avt5000,

You should check the following link for information on certified hardware and drivers for MotionBuilder-

Autodesk MotionBuilder – Certified Hardware-
http://www.autodesk.com/motionbuilder-hardware

There is a section covering tablets-
For MotionBuilder 2012- official certifications aren’t yet released. For MotionBuilder 2011, the Wacom Bamboo is not listed as certified- which means that the qualifications team have not tested with the hardware.

As the tablet is not certified, it means that it is not officially supported. There are a couple of other user posts on the forums around non-certified tablets-

Wacom not working well with MB 2011 on Win7
http://area.autodesk.com/for...ell-with-mb-2011-on-win7/

Getting a tablet to work in MB
http://area.autodesk.com/for...g-a-tablet-to-work-in-mb/

You may be able to get the tablet to work by modifying the settings or properties from the Wacom driver utility. As further suggestion, you should check the Wacom website for updated drivers and report the issue to the Wacom support team if you are continuing to see problem-

Wacom –
http://www.wacom.com/

For the problem you are seeing in loading QuickTime MOV and AVI files as video in MotionBuilder, this may be due to codec support on 64-Bit. Many video codecs are not available in 64-Bit flavours. This means that they cannot be used within 64-Bit applications.

See following post from other user-

http://area.autodesk.com/for...tibile-video-format40s41/

As workaround, you could install the 32-Bit version of MotionBuilder 2012. This would allow you to work with video encoded with codecs that are not available for 64-Bit. You can install the 32-Bit version of MotionBuilder on 64-Bit Operating System alongside the 64-Bit version.

Regards,

Lee



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